Orders & Shipping
We also accept Paypal.
We do not currently support Zip Pay / After Pay.
For the $10 Express shipping please allow up to 7 Days.
You can check the status or track your order from the account page.
These estimates include 1-2 days processing time but shipping times are subject to differ from country to country. Please allow an extra day or two.
If you feel there is an issue with your order, please don’t hesitate to contact us.
The biggest enemy to our watches is sudden changes in temperature and humidity. It is not recommended that you leave your watch in a hot place during the day for example: A car during a hot sunny day. The high temperatures can cause the wood to swell and possibly crack. Same goes for extremely cold weather as this can cause the wood to shrink putting extra pressure on the glass and pins.
When you are not wearing your watch be sure that it is inside, and also protected in either its original packaging OR in a watch or jewelry box to protect it from any overly wet, dry, hot or cold environment.
Additionally, the best thing you can do for the wood of your watch is make sure it is properly conditioned, protecting the wood from the elements. We recommend Tung Oil or Lemon oil both of which can be found at hardware stores, or online.
Although this can be done yourself, we recommend taking the watch to your local jeweler or watch repair shop as they will have correct tools and expertise to adjust the watch to the correct size.
Excessive moisture exposure could result in diminished flexibility in wooden bands.
For all warranty inquiries contact support here!